Created

Incident: Temporary Service Interruption
Status: Investigating / In Progress

We are currently experiencing a temporary service interruption due to a power outage at the data center hosting part of our infrastructure.

The data center engineering team has identified the issue and is actively working to restore power and services. Our team is monitoring the situation closely.

Estimated resolution: within the next hour.

✅ No action is required from our VIP users.
Your apps, settings, and credentials remain unchanged. Service will resume automatically once the data center power is restored.

We appreciate your patience and will provide another update as soon as the service is fully restored.

— Cinevisa TV Team